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REPAIR & SERVICE
Cartier Santos Octagon
Gray & Sons Jewelers, located in Miami Beach, Florida is an independent watch service center, repairing Cartier Santos Octagon watches since 1980.
Before Repair of Cartier Santos with water Damage
Cartier Santos Octagon After Repair
Cartier Repair Services
Water Damage - Overhaul and Detailing Project
As one of the leading watch and jewelry industries recognized around the world, Cartier has built a reputation for its craftsmanship and attention to detail. The first Cartier Santos was introduced in 1904. The design for this watch model was made by Louis Cartier who wanted to craft something classic yet unique for his dear friend, Alberto Santos-Dumont, an aviation pioneer.
After this, the luxury watch industry market began to create wristwatches and pocket watches with circular cases. These watches from different brands made Cartier’s unique and utilitarian style Santos fly off shelves. The first Santos was designed with a Square case with screws along the bezel in stainless steel or a combination of steel and gold.
It wasn’t until the 1990s that Cartier introduced its first octagonal cased Santos with an octagonal bezel, like the one featured in this repair blog. Many believed this reinvented model of the Santos was Cartier’s nod to the famous Royal Oak.
The watch featured today is a two-tone Santos Octagon with an eight-sided 25mm case size; that’s without the crown. This model in specific was catered to women for them to be able to wear as an everyday watch. The gold screws along the steel bracelet allow this watch to accessorize the wrist as a piece of jewelry as well, making it the perfect ladies timepiece. The dial is a simple but classic Cartier Roman numeral white dial, complemented by blue sword-shaped hands.
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Gray & Sons - Top Watch Repair Center For High Caliber Watches
The watch repair we will speak on came from a customer who noticed the hands on her dial were rusted due to an unnoticed water entrance. The watch was no longer keeping time and the movement was rusted. There was also a significant amount of scratches along the bracelet and bezel we knew we could help remove. Every Cartier watch that comes into Gray and Sons Jewelers for repair will automatically receive a 12-month warranty once received by the customer post-repair.
First things first, we open the case back of the watch and look for any rusted or damaged parts that need replacing. In this case, the majority of the movement needed replacing. Once we’ve diagnosed the problem on the watch and know what extra parts are needed, our watchmaker takes apart the watch piece by piece and prepares it for cleaning.
Cartier Santos Movement before repair
The movement, crystal, and watch stem are separated from the head and bracelet. The case and bracelet are given to our head polisher while our watchmakers begin working on the movement. Piece by piece, our watchmaker begins dismantling the watch’s mechanism evaluating every piece.
Once the watch parts that need replacing are identified, our watchmaker prepares the standing parts to be cleaned and sources the parts that need to be replaced. We use six different cleaning solutions in an ultrasonic machine to make sure all dirt, dust, and dried oils are extracted from every crevice within the watch parts.
Cartier Santos Octagon Polishing
Once the watch parts are cleaned, the watchmaker starts to reassemble the movement while adding lubricants wherever designated and replacing all the gaskets for water resistance. This tedious process usually takes around 1 to 2 hours per watch! Of course, assuming the watchmaker isn’t interrupted and all parts continue functioning.
Since this watch had a significant amount of rusted parts, most of the movement’s parts were replaced with new ones. Each of these parts must be individually inspected and cleaned prior to re-assembling. Since the scratches and dents on the outer case were so significant, we had our polisher give this watch a full cleaning session in our ultrasonic machine, and a full polish, satin finish wherever designated on the original design.
Once our watchmaker puts together the movement and re-cases the watch, it's time for the final steps of our repair process. Prior to returning the client their watch, we must execute a final quality control process to assure the watch is running as accurately as possible.
In this quality control, we measure the watch’s amplitude using special machines that listen to the heartbeat of the watch. We also test the watch’s water resistance with a machine that simulates a deep plunge using air pressure to check for leaks.
We also check that all complications are functioning fully; in this case the hour, minute, and second-hand accuracy. If both amplitude and water tests come out well, the watch gets put on our winding wheel for observation where it rotates and mimics the movement of the wrist.
With this machine, we can analyze the power reserve on the watch and make sure the automatic is providing power up to par throughout the day. Our entire repair process usually takes around 3 to 6 weeks total.
Finished Repair
Get to Know More About Us, Gray and Sons Jewelers - Watch Specialists
For over 41 years, Gray and Sons have specialized in the luxury business of pre-owned watches and estate jewelry. Every item in our inventory has been repaired or restored to like-new condition.
Every day customers come into our independent watch repair center to sell us their watches and jewelry items so our inventory is ever-growing. Through our constantly updated website, customers can request a free monthly catalog that includes our updated inventory, as many things come in every month.
Our sales associates are fluent in English, Spanish, French, Polish, and Russian so language barriers are often not a problem. Aside from buying, selling, and repairing, we also do trade-ins or take things in on consignment. Visit us for all your luxury needs!
Our showroom is located in the heart of Miami Beach diagonally across the street from the world-renowned Bal Harbour Shops. If ever in the area, we highly recommend you come into our store; we’d love to meet you!
#1 Specialist on Cartier Santos Octagon Repairs
Visit Gray and Sons Jewelers is a one-stop source for all your luxury watches and high-end jewelry needs throughout Florida, especially in Miami, Coral Gables, Miami Beach, Sunny Isles, and Fort Lauderdale. Gray and Sons have an excellent reputation with many customers in New York, Massachusetts, California, Texas, Nevada, Pennsylvania, and Chicago. Access our website by clicking here .
OUR EXPERIENCE
OVER 150 YEARS OF COMBINED WATCHMAKING AND JEWELRY/CASE AND BRACELET REPAIR EXPERIENCE!
How to Repair Your Watch with Gray & Sons Jewelers
We offer our watch repair services locally in South Florida (Miami, Miami Beach, Surfside, Bal Harbour, Fort Lauderdale, and West Palm Beach), nationally as well as internationally with our Easy Ship Box Option.
Local Repairs
Come visit our showroom and let us evaluate your watch. Our Master-trained watchmakers are among the best in the United States and we just happen to be located on Miami Beach. We will provide you an estimate before beginning any work.
National Repairs
To accommodate customers across the United States who complete repairs with us, we devised the Easy Ship Box as the fastest and most convenient way to send sensitive luxury items. This allows you to receive our state of the art services anywhere in the country, so you never compromise on the care your watch rightfully deserves.
Watch Repairs by Gray & Sons
Some watch repair shops just take shortcuts once they have your money but that's not what you're going to see from our team. Explore our repair videos on YouTube by searching "Gray and Sons," or visit our Miami Beach showroom. We specialize in brands like Rolex, Cartier, Patek Philippe, Omega, and more, offering unmatched quality and care.
Genuine is exactly what you will get. Each-pre-owned watch that we sell at Gray & Sons has undergone a sophisticated inspection by our master trained technicians. That means that timepieces have been tested inside and out to ensure functionality as well as timekeeping.
Whenever they need to repair or replace an individual component, our watchmakers use Swiss parts. These components, whenever possible, come from the manufacturer. Sometimes our master watchmakers fabricate and refurbish parts that are not otherwise available to us to purchase from our sources.
