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Dial Repair or Replacement REPAIR & SERVICE
Rolex
Gray & Sons Jewelers, located in Miami Beach, Florida is an independent watch service center, repairing Rolex watches since 1980.
Rolex Dial Exchange
Rolex Repair Services
Watch Dial Exchange - Rolex Datejust Repair Overhaul and Detailing Project
I like this watch a lot. Clients don’t only come into our watch repair center when their watch hands stop moving. Watch damages are the #1 reason people come in to hand us their Rolex watches. However, we also offer a plethora of customizations one can do to give their watch the proper facelift.
Rolex alone creates beautiful timepieces that are hard to get from the boutique itself. Millions of collectors around the world will not purchase a Rolex if it has any after-market enhancements. However, there is a whole demographic of consumers that long for these customized Rolex watches.
There are some downfalls to customizing a Rolex watch, such as it will no longer be considered factory original. What this means is that Rolex themselves would not take it for repair. Nor could the watch be resold or advertised as a fully original Rolex timepiece. However, there are independent repair centers like our very own Gray and Sons Jewelers that will purchase or repair these kinds of remodeled pieces.
Customizing your Rolex is the easiest and most cost-effective way to turn an old timepiece into a brand new watch. There are several ways to customize your Rolex watch. One can simply change the entire feel of a watch by simply changing a metal bracelet to a leather strap or vise versa.
One can add a unique dial or bezel with diamonds and other precious gemstones. One can play with the polish finish on different areas of the watch, making some satin and some high polish. The possibilities are endless.
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Gray & Sons Horology Experts - Top Watch Repair Center For High Caliber Watches
The watch repair we will speak on came from a customer who wanted to add some excitement to her watch. The watch was keeping time and the movement was in good condition; she just wanted to give her watch a makeover.
However, since we must open the watch to exchange the dial, we had to give it an overhaul. Since the movement is now exposed under our care, it is now our responsibility. Every Rolex watch that comes into Gray and Sons Jewelers for repair will automatically receive a 24-month warranty once received by the customer post-repair.
First things first, we open the case back of the watch and look to see if any parts are rusted or damaged and need replacing. In this case, the movement was in excellent condition. Once we examine and gather any information on the movement, our watchmaker takes apart the watch piece by piece and prepares it for cleaning.
The movement, crystal, and watch stem are separated from the head and bracelet. The case and bracelet are given to our head polisher while our watchmakers begin working on the movement. Piece by piece, our watchmaker begins dismantling the watch’s mechanism evaluating every piece.
Once the watch parts have been picked apart, our watchmaker prepares the parts to be cleaned since none of the parts need to be replaced. We use six different cleaning solutions in an ultrasonic machine to deep clean. This makes sure all dirt, dust, and dried oils are extracted from every crevice within the watch parts.
Datejust Diamond Dials
Once the watch parts are cleaned, the watchmaker starts to reassemble the movement. He does this while adding lubricants wherever designated and replacing all the gaskets for water resistance. This tedious process usually takes around 1 to 2 hours per watch! Of course, assuming the watchmaker isn’t interrupted and all parts continue functioning.
Since this watch had a movement in excellent condition, reassembling the movement didn’t require outsourcing many parts. Each of these parts must be individually inspected and cleaned prior to re-assembling. This is where our watchmaker goes ahead and places the new Mother of Pearl dial on the watch.
Since the scratches and dents on the outer case were so insignificant, the detailing was not too deep. We had our polisher only give this watch a deep cleaning session in our ultrasonic machine, then, a light polish; satin finish wherever designated on the original design.
Once our watchmaker puts together the movement and re-cases the watch, it's time for the final steps of our repair process. Prior to returning the client their watch, we must execute a final quality control process to assure the watch is running as accurately as possible.
In this quality control, we measure the watch’s amplitude using special machines that listen to the heartbeat of the watch. We also test the watch’s water resistance with a machine that simulates a deep plunge using air pressure to check for leaks.
We check that all complications are functioning fully; in this case the hour, minute, and second-hand accuracy. If both amplitude and water tests come out well, the watch gets put on our winding wheel for observation. Here, it rotates and mimics the movement of the wrist.
With this machine, we can analyze the power reserve on the watch. This also makes sure the automatic is providing power up to par throughout the day. Our entire repair and dial exchange process usually takes around 3 to 6 weeks total.
Final Product of Rolex Repair Dial Exchange
Get to Know More About Us, Gray and Sons Jewelers - Watch Specialists - Service Centre
For over 41 years, Gray and Sons have specialized in the luxury business of pre-owned watches and estate jewelry. Every item in our inventory has been repaired or restored to like-new condition. We specialize in watchmaking; we’re the most reputable watch collectors in South Florida.
Every day customers come into our independent watch repair center to sell us their watches and jewelry items so our inventory is ever-growing. Through our constantly updated website, customers can request a free monthly catalog that includes our updated inventory. We are committed to maintaining our customers updated, as many carefully selected things come in every month.
Our sales associates are fluent in English, Spanish, French, Polish, and Russian so language barriers are often not a problem. Aside from buying, selling, and repairing, we also do trade-ins or take things in on consignment. Visit us for all your luxury needs!
Our showroom is located in the heart of Miami Beach diagonally across the street from the world-renowned Bal Harbour Shops. If ever in the area, we highly recommend you come into our store! We’d love to meet you and help you find the nearest Rolex you love.
#1 Specialist on Rolex Datejust Oyster Perpetual Repairs
Visit Gray and Sons Jewelers is a one-stop source for all your luxury watches and high-end jewelry needs throughout Florida; especially in Miami, Coral Gables, Miami Beach, Sunny Isles, and Fort Lauderdale. Get a free repair quote today! Send in your watch and we will repair it with your knowledge and consent.
Gray and Sons have an excellent reputation with many customers in New York, Massachusetts, California, Texas, Nevada, Pennsylvania, and Chicago. Work with a jeweler you can put your confidence and trust in. Access our website by clicking here .
OUR EXPERIENCE
OVER 150 YEARS OF COMBINED WATCHMAKING AND JEWELRY/CASE AND BRACELET REPAIR EXPERIENCE!
How to Repair Your Watch with Gray & Sons Jewelers
We offer our watch repair services locally in South Florida (Miami, Miami Beach, Surfside, Bal Harbour, Fort Lauderdale, and West Palm Beach), nationally as well as internationally with our Easy Ship Box Option.
Local Repairs
Come visit our showroom and let us evaluate your watch. Our Master-trained watchmakers are among the best in the United States and we just happen to be located on Miami Beach. We will provide you an estimate before beginning any work.
National Repairs
To accommodate customers across the United States who complete repairs with us, we devised the Easy Ship Box as the fastest and most convenient way to send sensitive luxury items. This allows you to receive our state of the art services anywhere in the country, so you never compromise on the care your watch rightfully deserves.
Watch Repairs by Gray & Sons
Some watch repair shops just take shortcuts once they have your money but that's not what you're going to see from our team. Explore our repair videos on YouTube by searching "Gray and Sons," or visit our Miami Beach showroom. We specialize in brands like Rolex, Cartier, Patek Philippe, Omega, and more, offering unmatched quality and care.
Genuine is exactly what you will get. Each-pre-owned watch that we sell at Gray & Sons has undergone a sophisticated inspection by our master trained technicians. That means that timepieces have been tested inside and out to ensure functionality as well as timekeeping.
Whenever they need to repair or replace an individual component, our watchmakers use Swiss parts. These components, whenever possible, come from the manufacturer. Sometimes our master watchmakers fabricate and refurbish parts that are not otherwise available to us to purchase from our sources.
