![[object Object] Watch Repairs](https://cdn.grayandsons.com/s/cartier_santos_100_41mm_w20091x7_w528598_4cc1bcd933-w1536.jpg.avif)
REPAIR & SERVICE
Cartier Santos 100 XL
Gray & Sons Jewelers, located in Miami Beach, Florida is an independent watch service center, repairing Cartier Santos 100 XL watches since 1980.
Gray & Sons is proud of our first class service and quality repair we offer all our clients daily in our operations. Among the various services we offer for all watch or jewelry pieces, we provide detail and polishing included in our overhauling process. When a customer brings in their watch for repair they not only know they will get an excellent service on their time piece but also that it will be returned to then in like-new condition. All work done on watches is conducted in-house through our Swiss-trained master watchmakers and our expert in-house polishers. We not only offer detail and polishing to our repair customers, but also to all our customer purchasing a time piece from our store or website. All new purchases include our Like New For Life warranty which guarantees one free annual polishing, detailing and pressure testing for as long as you own your watch (Overhaul / Service by Gray and Sons required every 3 years)
The Swiss watch this client trusted Gray and Sons Jewelers for polishing, buffing and detailing is a Cartier Santos 100 XL. This elegant time piece made by Cartier features a 42mm case. This watch in particular comes in a two tone variation; stainless steel case and gold bezel. Internally the movement is a Calibre 8630 Swiss automatic movement. The beautiful dial displays Roman numerals and chronograph with 3 subdials featuring 12 hour register, 30 minute register and independent seconds register.
Once the watch reaches our repair workshop, our master watchmaker disassembles the watch by removing the movement from its case. We make sure the Calibre 8630 is running smooth and oil is proper. At this point computers test amplitude and time keeping to ensure the watch is as precise as possible. If the watchmaker feels that the movement is in need of service our repair manager contacts the client and advises of the work needed. In this case, movement is running without problems.
The two tone case is handed to our expert polisher. He begins preparation by covering all sections that the buffering wheels cannot touch, such as the scratch resistant sapphire crystal. He then begins by light polishing the back-case of the watch. This process requires lots of care and precision considering the engraving on the back of the watch.
The process of buffing is used to repair damage to a case or bracelet due to normal wear from general use. Scratches, rubs and small dents are removed. By using a buffing wheel along with some buffing paste the expert ensures repair of all scratches and dents on the case while also achieving proper symmetry around all edges. Buffing and lap wheel constitutes only 90% of the process. The polisher now needs to clean all excess buffing paste by putting all pieces in an ultrasonic cleaner. The ultrasonic cleaning machine produces a high frequency pressure sound that creates cavitation bubbles. This process affects all contaminants attached to materials such as metals, glass and ceramics. The vibration and bubbles are capable of penetrating the smallest holes, crevices and cracks. The objective is to carefully and efficiently remove all buffing paste residue and dirt adhered to the case of the watch. After 10 minutes inside the ultrasonic cleaner, the cleaning process is finished by head steam cleaning each case and bracelet part with 80lbs of pressure.
For the last step of the process the newly cleaned and steams case is ran through a polishing wheel. This wheel together with some polishing paste makes it the last step in our process. The polisher assures that every single part of this case is polished and in factory finish. Once finished the parts are ultrasonic and steamed cleaned again. We dry parts under a heat lamp to evaporate moisture, leaving no spots. Only then we return the case to the master watchmaker to be assembled back before returning to the customer.
Cartier Repair Services
Request pre-labeled Easy Ship Box and mail in your item to repair.
Request an Easy Ship Box
Once you receive the box and send your watch, one of our Master Watchmakers will evaluate it and contact you with a free estimate. If you approve of the estimate we will proceed with the repair, which generally takes 2-3 weeks.
If you wish to repair at a different time we will ship the watch back to you at no cost to you.
OUR EXPERIENCE
OVER 150 YEARS OF COMBINED WATCHMAKING AND JEWELRY/CASE AND BRACELET REPAIR EXPERIENCE!
How to Repair Your Watch with Gray & Sons Jewelers
We offer our watch repair services locally in South Florida (Miami, Miami Beach, Surfside, Bal Harbour, Fort Lauderdale, and West Palm Beach), nationally as well as internationally with our Easy Ship Box Option.
Local Repairs
Come visit our showroom and let us evaluate your watch. Our Master-trained watchmakers are among the best in the United States and we just happen to be located on Miami Beach. We will provide you an estimate before beginning any work.
National Repairs
To accommodate customers across the United States who complete repairs with us, we devised the Easy Ship Box as the fastest and most convenient way to send sensitive luxury items. This allows you to receive our state of the art services anywhere in the country, so you never compromise on the care your watch rightfully deserves.
Watch Repairs by Gray & Sons
Some watch repair shops just take shortcuts once they have your money but that's not what you're going to see from our team. Explore our repair videos on YouTube by searching "Gray and Sons," or visit our Miami Beach showroom. We specialize in brands like Rolex, Cartier, Patek Philippe, Omega, and more, offering unmatched quality and care.
Genuine is exactly what you will get. Each-pre-owned watch that we sell at Gray & Sons has undergone a sophisticated inspection by our master trained technicians. That means that timepieces have been tested inside and out to ensure functionality as well as timekeeping.
Whenever they need to repair or replace an individual component, our watchmakers use Swiss parts. These components, whenever possible, come from the manufacturer. Sometimes our master watchmakers fabricate and refurbish parts that are not otherwise available to us to purchase from our sources.
